Regional Channel Programs Manager – Sales Enablement

CaesarStone, Ltd.; Fairfield, Northern (CA, KY); Hybrid; USD 75,000 - 120,000; Full time

Job summary

Caesarstone, Ltd. seeks a regional sales support specialist to develop the framework and presentations for the CS Connect program for U.S. customers.

This hybrid, customer-facing role provides resources and support to regional sales teams in building customized programs and ensuring smooth sales procedures. You will train retailers and fabricators, refine materials with Marketing, and help drive incentives and go-to-market strategies to retain existing customers and win new ones.

Qualifications

• 3-5 years’ experience in account management or business development.
• Bachelor’s Degree in Business Administration, Marketing & Communications or related field.
• The individual is dynamic and sharp with excellent attention to detail, and strong problem-solving skills.
• Previous experience in CRM would be a high advantage.
• Ability to work effectively in a team environment as well as independently.
• Strong analytical skills and sound professional judgement.
• Proven track record in providing effective and high quality customer service.
• Punctual, reliable to complete tasks on timely basis.
• Able to work with tight deadlines in a multi-task, high priority environment.
• Excellent communication, work management, collaboration and results orientation skills.
• Solid working knowledge of programs, database, Microsoft software (e.g. Outlook, Word, Excel, Oracle).

Responsibilities

• Act as central point person for the US sales regions in developing the framework and presentation of the managed program for key customers.
• Act as expert resource for customers in conducting presentations and guiding the customer through the program concept, deliverables and expectations.
• Participate in meetings with potential large and/or strategic customers.
• Conduct ongoing virtual training sessions to educate participating CS Connect Program Retailers and Fabricators on systems and processes.
• Work with Marketing and Sales Leads to enhance presentation materials to ensure program success.
• Develop incentives and go-to-market strategies to retain current customers and acquire new customers.
• Capture ongoing customer feedback; analyze results and present findings to stakeholders.
• Identify opportunities for innovation and continuous improvement with the managed program.
• Participate in regional or national conventions and trade shows to promote the CS Connect program.

Skills

Communication

Teamwork

Analytical skills

Problem solving

Attention to detail

Customer service

Multitasking

Time management

Presentation skills

CRM experience

Education

Bachelor's degree in Business Administration, Marketing & Communications or related field

Tools

Microsoft Office

CRM systems

Oracle

Job description

Caesarstone, Ltd. seeks a regional sales support specialist to develop the framework and presentations for the CS Connect program for U.S. customers.

This hybrid, customer-facing role provides resources and support to regional sales teams in building customized programs and ensuring smooth sales procedures. You will train retailers and fabricators, refine materials with Marketing, and help drive incentives and go-to-market strategies to retain existing customers and win new ones.