Regional CS Connect Channel Manager: Sales Programs

Caesarstone Ltd. - Corporate; Fairfield (NJ); Hybrid; USD 50,000 - 100,000; Full time

Job summary

Caesarstone Ltd. - Corporate seeks an experienced program support professional to act as the central point for US sales regions, helping to develop and present the CS Connect program for key customers.

This hybrid role serves as a resource to the sales team, guiding program concepts, deliverables, and customer expectations. Responsibilities include conducting trainings for retailers and fabricators, refining marketing materials, and collaborating on incentives and go-to-market strategies.

Qualifications

• 3–5 years’ experience in account management, business development or related field.
• Bachelor’s Degree in Business Administration, Marketing & Communications or related field.
• Dynamic and sharp with excellent attention to detail and strong problem-solving skills.
• CRM experience is a plus.
• Able to work effectively in a team environment as well as independently.
• Strong analytical skills and professional judgment.
• Proven track record in providing effective and high quality customer service.

Responsibilities

• Act as central point for US sales regions in developing the framework and presentation of the managed program for key customers.
• Act as expert resource for customers in conducting presentations and guiding the customer through the program concept, deliverables and expectations.
• Participate in meetings with potential large or strategic customers (in person or virtual).
• Conduct ongoing virtual training sessions for CS Connect Program Retailers and Fabricators on systems and processes.
• Collaborate with Marketing and Sales Leads to enhance presentation materials to ensure program success.
• Develop incentives, call-to-action emails, and go-to-market strategies to retain and acquire customers.
• Capture customer feedback, analyze results, and present findings to stakeholders.
• Identify opportunities for innovation and continuous improvement within the managed program.
• Participate in regional or national conventions and trade shows to promote the CS Connect program.
• Other duties as assigned.

Skills

Account management

Business development

Communication

Analytical skills

Teamwork

Problem-solving

Attention to detail

Customer service

Education

Bachelor's degree in Business Administration, Marketing & Communications or related field

Tools

CRM

Excel

Oracle

Outlook

Word

Job description

Caesarstone Ltd. - Corporate seeks an experienced program support professional to act as the central point for US sales regions, helping to develop and present the CS Connect program for key customers.

This hybrid role serves as a resource to the sales team, guiding program concepts, deliverables, and customer expectations. Responsibilities include conducting trainings for retailers and fabricators, refining marketing materials, and collaborating on incentives and go-to-market strategies.