Regional Channel Programs Manager

CaesarStone, Ltd.; Irving (TX); Hybrid; USD 50,000 - 100,000; Full time

Job summary

Caesarstone, Ltd. seeks a regional sales support professional to act as a central resource for US sales teams, developing the framework and presentation of the managed program for key customers.

This hybrid role blends customer service with administrative sales support to ensure smooth sales procedures. You will train retailers, support presentations, and collaborate with Marketing and Sales Leads to refine materials, drive incentives, and capture feedback across channels.

Qualifications

• 3–5 years’ experience in account management, business development or related field.
• Bachelor’s Degree in Business Administration, Marketing & Communications or related field.
• Dynamic, sharp with excellent attention to detail and strong problem-solving skills.
• CRM experience is a plus.
• Ability to work effectively in a team and independently.
• Strong analytical skills and professional judgement.

Responsibilities

• Serve as central point for US sales regions in developing program framework and presentation for key customers.
• Act as expert resource for customers during presentations and guide them through program concepts, deliverables, and expectations.
• Participate in meetings with potential large or strategic customers (in person or virtual).
• Conduct ongoing virtual training sessions to educate participating CS Connect Program Retailers and Fabricators on systems and processes.
• Collaborate with Marketing and Sales Leads to enhance presentation materials to ensure program success.
• Work with Channel Marketing and Sales Program Leaders to develop incentives and go-to-market strategies to retain and acquire customers.
• Capture ongoing customer feedback and present findings to stakeholders.
• Identify opportunities for innovation and continuous improvement within the managed program.
• Represent the program at regional or national conventions and trade shows.

Skills

Account management

Business development

CRM

Customer service

Analytical skills

Communication skills

Education

Bachelor’s Degree in Business Administration/Marketing/Communications

Tools

Microsoft Office

Outlook

Word

Excel

Oracle

Job description

Caesarstone, Ltd. seeks a regional sales support professional to act as a central resource for US sales teams, developing the framework and presentation of the managed program for key customers.

This hybrid role blends customer service with administrative sales support to ensure smooth sales procedures. You will train retailers, support presentations, and collaborate with Marketing and Sales Leads to refine materials, drive incentives, and capture feedback across channels.