Regional Cargo Operations Leader for Americas

Qatar Airways Group; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Qatar Airways Group is seeking a Regional Manager Cargo Operations to oversee safe, compliant, and efficient cargo activities across the Americas. Based in Miami, you will guide operational performance, service quality, and supplier management while driving continuous improvement initiatives.

You will lead cross-functional teams, manage SLAs with ground handlers, and ensure regulatory compliance. This role demands strong leadership, English proficiency, and extensive freight operations

Qualifications

• Bachelor's degree or equivalent with 8+ years of related experience.
• Strong command of English (written and spoken).
• Experience managing Ground Handling Agents (GHA) and SLAs.
• Proven leadership, stakeholder management and people development skills.

Responsibilities

• Lead cargo operation performance across stations and outstations in the Americas region.
• Ensure compliance with company policies, regulatory requirements, and safety standards.
• Drive SLA compliance and SOP implementation to improve service levels and efficiency.
• Develop partnerships with ground handling agents, suppliers, and regulatory bodies.
• Provide regular performance reporting and trend analysis to support decisions.

Skills

English proficiency

Stakeholder management

Leadership

Problem solving

Freight operations knowledge

Analytical skills

GHA & SLA management

multicontainer coordination

Education

Bachelor's degree or equivalent

High School / Diploma + 9 years experience

Job description

Qatar Airways Group is seeking a Regional Manager Cargo Operations to oversee safe, compliant, and efficient cargo activities across the Americas. Based in Miami, you will guide operational performance, service quality, and supplier management while driving continuous improvement initiatives.

You will lead cross-functional teams, manage SLAs with ground handlers, and ensure regulatory compliance. This role demands strong leadership, English proficiency, and extensive freight operations