Cargo Operations Lead: Fast-Paced Logistics & Compliance

Qatar Airways; Houston (TX); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Job summary

Qatar Airways in Houston, TX seeks a Cargo Operations Supervisor to lead the cargo team and ensure compliant, efficient operations. You will coordinate with GHA and staff, monitor safety and capacity utilization, and maintain strong customer service across import/export processes.

Responsibilities include optimizing flight capacity, handling customer requests, rostering, and preparing regular cargo reports. IATA DG knowledge, leadership, and bilingual English/German skills are required.

Qualifications

• Understand cargo procedures / acceptance / office / warehouse / ramp / People Management.
• IATA recognized dangerous goods
• Leadership skills
• Decision-making
• Ramp-handling and load control of all types of aircraft
• Knowledge of both verbal and written German and English
• Loading of cargo freighters
• IT Proficiency – Word / Excel / Outlook

Responsibilities

• Ensure all safety measures are taken by operations staff as well as GHA.
• Ensure all staff adheres to optimal use of capacity to maximize revenue with on time performance for freighters.
• Handle customer requirement/request professionally on a daily basis; resolve issues and reduce complaints.
• Prepare staff roster to ensure proper distribution of manpower and brief staff with changes.
• Support Sales to keep systems updates with operational information.
• Prepare Cargo report when required by Management.
• Liaise with local Ground Handling Agents and Head Office Cargo Department for high quality service.
• Support import customers for clearance of their cargo; liaise with customs authorities.
• Coordinate flight planning to maximize capacity; ensure space utilization on aircraft.
• Produce weekly/monthly service reports and system accounting updates.

Skills

Cargo procedures

Dangerous goods (IATA)

Leadership

Decision making

Ramp handling

Load control

German language

English language

Cargo loading (freighters)

Tools

Word

Excel

Outlook

Job description

Qatar Airways in Houston, TX seeks a Cargo Operations Supervisor to lead the cargo team and ensure compliant, efficient operations. You will coordinate with GHA and staff, monitor safety and capacity utilization, and maintain strong customer service across import/export processes.

Responsibilities include optimizing flight capacity, handling customer requests, rostering, and preparing regular cargo reports. IATA DG knowledge, leadership, and bilingual English/German skills are required.