Regional Branch Leader: Growth, Coaching & Strategy

Valley National Bank; Ridgefield (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

Valley National Bank in Ridgefield, NJ seeks a regional retail banking leader to supervise 15-17 branches, drive growth, and elevate customer experience.

You will coach Branch Managers, foster a high-performing culture, ensure CRA obligations, and partner across lines to meet sales targets and strengthen deposits and loans. This role emphasizes accountability, teamwork, and strategic execution to maximize market opportunity while controlling costs.

Qualifications

• Proven experience leading regional branch networks.
• Ability to coach and develop leaders at multiple locations.
• Strong track record in driving deposits, loans and revenue growth.
• Excellent communication and relationship-building skills.
• Strategic planning and execution across a regional footprint.

Responsibilities

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

Skills

Leadership

Branch management

Sales leadership

Customer focus

Strategic planning

Job description

Valley National Bank in Ridgefield, NJ seeks a regional retail banking leader to supervise 15-17 branches, drive growth, and elevate customer experience.

You will coach Branch Managers, foster a high-performing culture, ensure CRA obligations, and partner across lines to meet sales targets and strengthen deposits and loans. This role emphasizes accountability, teamwork, and strategic execution to maximize market opportunity while controlling costs.