Regional Account Team Leader — Energy Solutions

CLEAResult; Michigan; Hybrid; USD 76,000 - 114,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and Par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult in Michigan is seeking a Regional Account Team Manager to lead and guide a team of account managers, ensuring exceptional client satisfaction, energy savings attainment, and success in managing key accounts. The ideal candidate has a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships.

You will foster a high-performance culture, advocate for customers, and develop strategic plans; you will standardize lead

Qualifications

• 3 -5 yrs of experience in account management
• Prior experience leading a team and possess strong leadership and team management skills
• Experience with Microsoft Office suite and Salesforce

Responsibilities

• Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency
• Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction
• Develop and execute strategic account plans that drive customer satisfaction and retention
• Standardize and implement a lead tracking report to monitor KPI's and assess the performance of the account management team
• Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans
• For continuous improvement and growth Partner with program management and leadership to develop strategy and provide solutions that informs outreach, marketing, external training and education, and other key program activities which drive goal achievement

Skills

Account management

Team leadership

Strategic planning

Customer advocacy

Tools

Microsoft Office

Salesforce

Job description

CLEAResult in Michigan is seeking a Regional Account Team Manager to lead and guide a team of account managers, ensuring exceptional client satisfaction, energy savings attainment, and success in managing key accounts. The ideal candidate has a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships.

You will foster a high-performance culture, advocate for customers, and develop strategic plans; you will standardize lead