Regional Account Team Manager

LE0006 CLEAResult Consulting Great Lakes LLC; Michigan; Ibrido; USD 76.000 - 114.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and Par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Descrizione del lavoro

CLEAResult in Michigan is seeking a Regional Account Team Manager to lead and guide a team of account managers, ensuring exceptional client satisfaction, energy savings attainment, and success in managing key accounts. The ideal candidate has a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships.

You will foster a high-performance culture, advocate for customers, and develop strategic plans; you will standardize lead

Competenze

• 3 -5 yrs of experience in account management
• Prior experience leading a team and possess strong leadership and team management skills
• Experience with Microsoft Office suite and Salesforce

Mansioni

• Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency
• Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction
• Develop and execute strategic account plans that drive customer satisfaction and retention
• Standardize and implement a lead tracking report to monitor KPI's and assess the performance of the account management team
• Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans
• For continuous improvement and growth Partner with program management and leadership to develop strategy and provide solutions that informs outreach, marketing, external training and education, and other key program activities which drive goal achievement

Conoscenze

Account management

Team leadership

Strategic planning

Customer advocacy

Strumenti

Microsoft Office

Salesforce

Descrizione del lavoro

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Candidate must reside in Michigan. We are looking for a talented individual... To join our team as a Regional Account Team Manager. In this role, you will be responsible for leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts. The ideal candidate will have a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships.

• Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency
• Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction
• Develop and execute strategic account plans that drive customer satisfaction and retention.
• Standardize and implement a lead tracking report to monitor KPI's and assess the performance of the account management team
• Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans
• For continuous improvement and growth Partner with program management and leadership to develop strategy and provide solutions that informs outreach, marketing, external training and education, and other key program activities which drive goal achievement

Qualifications

• 3 -5 yrs of experience in account management, with a track record of successful client retention and revenue growth.
• Prior experience leading a team and possess strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Experience with Microsoft Office suite and Salesforce.

Compensation

Target compensation... $77,000 - $86,000

Compensation Range $76,100.00 - $114,200.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we’re able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale.

OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.