Regional Account Growth Specialist

RB Global, Inc.; Houston (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k match

PTO 15 days

Job summary

RB Global, Inc. in Houston, TX is seeking a Regional Account Sales Coordinator to serve as the liaison between customers and our outside sales team. The role focuses on driving business outcomes, managing regional customer processes, and ensuring high levels of satisfaction.

You will handle duties across sales platforms, support contract creation, maintain equipment listings in Salesforce, and collaborate with internal teams to meet deadlines while traveling up to 20% and working onsite.

Qualifications

• Experience in Sales or Customer support or inside sales.
• Understanding of Industrial and construction industries and equipment.
• Strong oral and written communication skills.
• Strong interpersonal skills and the ability to build strong relationships at all levels inside & outside of the company.
• Ability to operate successfully in a rapidly changing, fast-paced environment.
• Excellent time management and organizational skills.
• Willing to dig-in and continually learn new things and build a knowledge base.
• Team player with a problem-solving mindset who proactively works with other people to ensure customer needs are met.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with a customer management system (for example, Salesforce).

Responsibilities

• Provide exceptional customer service to both external and internal customers.
• Build and maintain strong relationships with the sales team and customers and handle the administrative tasks related to the consignments.
• Assist customer & the sales team in resolving any issues that may arise during the consignment to cash process.
• Create opportunities and contracts and manage assets in the internal customer management system (Salesforce).
• Review information in our sales and online databases to ensure equipment listings are up to date.
• Coordinate and direct internal resources to meet customer objectives and ensure excellent levels of customer service.
• Complete assigned responsibilities with a disciplined and systematic approach to tasks and the ability to adapt to shifting priorities, demands, and timelines.
• Collect contact information & manage departmental collaborations to ensure deadlines are met.
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and the safety of your team, co-workers, and customers.
• Perform other duties as assigned.

Skills

Sales experience

Customer service

Strong communication

Interpersonal skills

Time management

Independent work

Team player

Adaptability

Problem solving

Tools

Salesforce

Microsoft Office

Job description

RB Global, Inc. in Houston, TX is seeking a Regional Account Sales Coordinator to serve as the liaison between customers and our outside sales team. The role focuses on driving business outcomes, managing regional customer processes, and ensuring high levels of satisfaction.

You will handle duties across sales platforms, support contract creation, maintain equipment listings in Salesforce, and collaborate with internal teams to meet deadlines while traveling up to 20% and working onsite.