Refugee Programs Officer — Monitoring & Compliance

Global Refuge; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision on first day

20 days vacation, 12 sick days, 12 hol

12 weeks parental leave and up to 12 w

403(b) with 3% company contribution +

Job summary

Global Refuge in Baltimore seeks a Program Officer to ensure the network meets ORR PIR requirements through monitoring, evaluation and technical assistance. You will lead site visits, develop resources, and support reporting to funders.

The role requires a Bachelor's in a related field and at least three years in refugee services, with strong writing and training skills and travel up to 25%. You will collaborate across departments and with affiliates to strengthen program delivery and impact,

Qualifications

• Three (3) years of experience serving refugees, immigrants, or limited English speakers.
• Experience interpreting contract compliance, delivering training and providing technical assistance.
• Strong writing skills with ability to write and edit reports and interpret technical requirements.
• Excellent organizational skills with ability to manage multiple projects and travel up to 25%.

Responsibilities

• Monitor and evaluate Global Refuge programs for compliance with ORR requirements.
• Utilize Excel, databases and other tools to inform programmatic trends and needs for improvement.
• Assist in developing monitoring tools and processes.
• Provide technical assistance and training to the Global Refuge network of affiliates.
• Create resource materials for dissemination to affiliate partners on the extranet.
• Contribute to funder reporting and grant proposals as needed.
• Coordinate and conduct affiliate on-site and remote monitoring and site visits.
• Write detailed site visit reports with recommendations and action plans.
• Implement Performance Improvement Plans as needed to support affiliates.
• Collaborate with internal departments and external partners to share resources and best practices.

Skills

Monitoring & Evaluation

Technical writing

Training delivery

Stakeholder engagement

Data analysis

Communication

Travel readiness

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office

Excel

Databases

Job description

Global Refuge in Baltimore seeks a Program Officer to ensure the network meets ORR PIR requirements through monitoring, evaluation and technical assistance. You will lead site visits, develop resources, and support reporting to funders.

The role requires a Bachelor's in a related field and at least three years in refugee services, with strong writing and training skills and travel up to 25%. You will collaborate across departments and with affiliates to strengthen program delivery and impact,