Referral & Scheduling Coordinator (Medical Office)

AdventHealth; Orlando (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Parental Leave

403(b) Retirement Plan

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking a full-time scheduler/phone receptionist to manage calls, coordinate appointments, and enter data into the EMR. The role requires strong communication, accuracy, and teamwork in a fast-paced clinical setting.

The position emphasizes patient-centered service, benefits verification, and collaboration with navigators, physicians, and staff to ensure smooth daily operations.

Qualifications

• Professional, oral, and written communication in English required.
• Proficiency with Microsoft Office Suite preferred.
• Ability to work in a team and under pressure with deadlines.

Responsibilities

• Answer the telephone in a professional and polite manner.
• Notify patients, physicians, and staff of schedule changes.
• Update EMR with necessary information for first office visit.
• Collaborate with navigators, schedulers, physicians, and office staff.
• Verify benefits and document in EMR.

Skills

Communication skills

English proficiency

Microsoft Office

Teamwork

Attention to detail

Education

High School Diploma or Equivalency

Job description

AdventHealth in Orlando, FL is seeking a full-time scheduler/phone receptionist to manage calls, coordinate appointments, and enter data into the EMR. The role requires strong communication, accuracy, and teamwork in a fast-paced clinical setting.

The position emphasizes patient-centered service, benefits verification, and collaboration with navigators, physicians, and staff to ensure smooth daily operations.