Front Office Medical Coordinator – Scheduling & Referrals

Orlando Health; Orlando (FL); On-site; USD 31,000 - 42,000; Full time

Job summary

Orlando Health in Orlando, FL seeks a full-time medical office assistant to perform routine scheduling and administrative functions in an ambulatory/physician office. The role reports to the Practice Site Supervisor and supports patient flow, referrals, and billing liaison tasks.

The position requires a high school diploma, about 2 years in a medical office, and proficiency with ICD/CPT and a practice management system. Typical hours are Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years' experience in a medical office environment.
• None.

Responsibilities

• Adheres to and assures compliance with Orlando Health policies and department procedures.
• Answer telephone, take messages, file lab reports, medical records per policies.
• Perform word processing and spreadsheet data entry.
• Perform charge entry and cash handling.
• Liaise between physician, patient, and insurance to obtain referrals/authorizations.
• Maintain attendance consistent with policies and standards.
• Ensure compliance with all policies and procedures.
• Participate in Quality Assurance activities as assigned.
• Be aware of legal issues, patient rights and regulatory standards.
• Maintain a clean, safe, and organized office.
• Assist office billing service as requested.

Skills

Typing 30 wpm

ICD & CPT knowledge

Medical office experience

Education

High School diploma

Job description

Orlando Health in Orlando, FL seeks a full-time medical office assistant to perform routine scheduling and administrative functions in an ambulatory/physician office. The role reports to the Practice Site Supervisor and supports patient flow, referrals, and billing liaison tasks.

The position requires a high school diploma, about 2 years in a medical office, and proficiency with ICD/CPT and a practice management system. Typical hours are Monday–Friday, 8:00 AM–5:00 PM.