Referral & Scheduling Coordinator

Dartmouth Health; Lebanon (NH); On-site; USD 25,000 - 38,000; Full time

Job summary

Dartmouth Health is seeking a patient services coordinator to review, process and track referrals for services delivered by providers. You will schedule appointments, tests, and procedures, respond to patient calls, and support staff with communicating with patients and external physicians or specialists.

The role requires strong communication, careful scheduling, and the ability to manage multiple tasks with accuracy and empathy in a fast-paced healthcare environment.

Qualifications

• Requires high school diploma or equivalent with 1 year experience in provider office.
• Knowledge of insurance benefit programs and medical terminology.
• Ability to interact effectively with providers, staff, patients and insurance representatives.

Responsibilities

• Responds to patient calls providing information and education.
• Greets patients and assists with forms and technology usage.
• Reviews schedules daily to ensure fully booked appointments and required ancillaries.

Skills

Communication skills

Attention to detail

Prior computer experience

Task prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dartmouth Health is seeking a patient services coordinator to review, process and track referrals for services delivered by providers. You will schedule appointments, tests, and procedures, respond to patient calls, and support staff with communicating with patients and external physicians or specialists.

The role requires strong communication, careful scheduling, and the ability to manage multiple tasks with accuracy and empathy in a fast-paced healthcare environment.