Referral Queue Scheduler – Medical Office Growth

Olympia Orthopaedic Associates; Olympia (WA); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Flexible spending

Uniform allowance

Employee assistance program

Paid time off

Job summary

Olympia Orthopaedic Associates in Olympia, WA is seeking a Referral Queue Scheduler to be the first point of contact for patients referred to our practice. You will handle incoming calls in the Referral Queue and ensure patients are scheduled correctly or transferred to the correct location.

This full-time role offers a chance to grow within our Registration department and provide outstanding customer service to patients, families, and staff.

Qualifications

• Minimum of 1 year of experience in a medical office setting.
• Excellent customer service skills; ability to interact with patients, families, and staff professionally.

Responsibilities

• Be the first point of contact for patients referred to the practice.
• Schedule appointments accurately or transfer patients to the appropriate location.
• Opportunity for growth and cross-training within the Registration department.

Skills

Customer service

Communication

Job description

Olympia Orthopaedic Associates in Olympia, WA is seeking a Referral Queue Scheduler to be the first point of contact for patients referred to our practice. You will handle incoming calls in the Referral Queue and ensure patients are scheduled correctly or transferred to the correct location.

This full-time role offers a chance to grow within our Registration department and provide outstanding customer service to patients, families, and staff.