Patient Access & Referral Scheduling Specialist

Overlake Medical Center & Clinics; Timber Ridge (NC); Hybrid; USD 39,000 - 59,000; Full time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000/yr

Retirement plan matching 5%–7%

Free parking and Orca transit passes

Job summary

Overlake Medical Center & Clinics is seeking a referrals coordinator to manage and schedule patient referrals across specialty, hospital and ancillary providers. You will ensure complete patient data transfer, notification of appointments, and tracking of compliance for timely care.

Requires at least a year in an outpatient clinic, with strong analytical abilities and EMR knowledge. This full-time, 40-hour-per-week role shifts to hybrid after a 90-day training period, with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• AA or BA preferred.
• Minimum one year experience in an outpatient physician clinic.
• Experience with referral/authorization processes preferred.
• Strong analytical and computer skills required.
• Interpersonal skills to work with physicians, patients and staff.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Responsibilities

• Coordinate care and test referrals for the site.
• Schedule referrals timely and accurately per providers.
• Ensure patient information is received and updated with providers.
• Notify patients of appointments and any testing requirements.
• Track patient compliance with referral appointments.

Skills

Outpatient clinic

Analytical skills

Computer skills

Interpersonal skills

EMR knowledge

Medical terminology

Preauthorization

Insurance knowledge

Education

High School Diploma or GED

AA or BA preferred

Job description

Overlake Medical Center & Clinics is seeking a referrals coordinator to manage and schedule patient referrals across specialty, hospital and ancillary providers. You will ensure complete patient data transfer, notification of appointments, and tracking of compliance for timely care.

Requires at least a year in an outpatient clinic, with strong analytical abilities and EMR knowledge. This full-time, 40-hour-per-week role shifts to hybrid after a 90-day training period, with comprehensive benefits.