Recruiting Coordinator

Quince; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Quince is seeking an East Coast-based Recruiting Coordinator to elevate how we coordinate hiring at scale. You will own interview coordination, scheduling workflows, and candidate experience across complex searches.

You will design and improve coordination processes, govern offer letters, administer recruiting systems, and guide the coordination team through changing hiring needs with independent judgment. Strong collaboration across recruiters and hiring managers is essential.

Qualifications

• BA/BS degree or equivalent experience.
• Experience owning or significantly contributing to offer processes, recruiting systems administration, or coordination programs.
• Sound judgment and ability to make good decisions in ambiguous situations.
• Excellent organization, attention to detail, and communication.
• 2+ years of experience in recruiting coordination or recruiting operations.

Responsibilities

• Own interview coordination and scheduling processes, SOPs and playbooks, redesign workflows as needs change.
• Coordinate interviews and own the candidate experience for candidates.
• Independently resolve complex scheduling, logistics, and candidate-experience situations across multi-site or cross-time-zone panels.
• Own offer letter maintenance and governance: templates, approvals, accuracy, compliance, and exceptions.
• Identify and implement process enhancements and automations across the recruiting workflow and tech stack.
• Serve as power user/administrator for recruiting systems (Greenhouse and ModernLoop) configuring workflows.
• Interpret policies and guide recruiters, coordinators, and hiring teams on non-routine cases.

Skills

Recruiting coordination

Process improvement

Interview scheduling

Stakeholder management

Education

BA/BS degree or equivalent

Tools

Greenhouse

ModernLoop

Job description

• We are seeking an East Coast based Recruiting Coordinator to raise the bar on how Quince coordinates hiring at scale. This is a role for someone who owns the processes behind interview coordination, exercises independent judgment to solve complex problems, and improves how the coordination function runs, while still scheduling interviews globally and delivering an exceptional candidate experience for our most complex searches.
• You will design and improve coordination processes, own offer letter governance, administer recruiting systems, interpret recruiting policies, and influence the work of our recruiting coordinator team
• Own and continuously improve interview coordination and scheduling processes, SOPs, and playbooks, exercising independent judgment to redesign workflows as hiring needs, volume, and priorities change
• Coordinate interviews and own the candidate experience for candidates
• Independently resolve complex, ambiguous, and escalated scheduling, logistics, and candidate-experience situations, such as executive and leadership loops, multi-site or cross-time-zone panels, and competing high-priority searches, deciding the best path without step-by-step direction
• Own offer letter maintenance and governance: maintain templates and approval workflows, ensure accuracy and compliance, and evaluate and resolve non-standard offer situations, escalating true exceptions with a recommendation
• Identify, propose, and implement process enhancements and automations across the recruiting workflow and tech stack, and measure their impact
• Serve as a power user or administrator for recruiting systems (Greenhouse and ModernLoop), configuring and maintaining workflows and determining how to apply them to new situations
• Interpret recruiting policies and guidelines and advise recruiters, coordinators, and hiring teams on how to handle non-routine cases

Ability to guide and develop others and to influence process and tooling decisionsBA/BS degree or equivalent experienceExperience owning or significantly contributing to offer processes, recruiting systems administration, or coordination programsSound judgment and the ability to make good decisions in ambiguous, high-stakes situations with limited directionExcellent organization, attention to detail, and written and verbal communication2+ years of experience in recruiting coordination or recruiting operations, including demonstrated ownership of process improvements and independent problem-solving