Talent Coordination & Scheduling Specialist

Quince; Palo Alto (CA); On-site; USD 39,000 - 82,000; Full time

Job summary

Quince in Palo Alto is seeking a Talent Coordinator to elevate interview coordination at scale. You will own scheduling workflows, provide exceptional candidate experience, and solve complex scheduling challenges across time zones.

This role requires 2+ years in recruiting coordination, a BA/BS, and experience with offer processes and recruiting systems (Greenhouse, ModernLoop). We offer a competitive base salary and growth opportunities.

Qualifications

• BA/BS degree or equivalent experience.
• 2+ years of experience in recruiting coordination or recruiting operations, including demonstrated ownership of process improvements and independent problem-solving.
• Experience owning or significantly contributing to offer processes, recruiting systems administration, or coordination programs.
• Sound judgment and the ability to make good decisions in ambiguous, high-stakes situations with limited direction.
• Ability to guide and develop others and to influence process and tooling decisions.
• Excellent organization, attention to detail, and written and verbal communication.

Responsibilities

• Own and continuously improve interview coordination and scheduling processes, SOPs, and playbooks, exercising independent judgment to redesign workflows as hiring needs, volume, and priorities change.
• Coordinate interviews and own the candidate experience for candidates.
• Independently resolve complex, ambiguous, and escalated scheduling, logistics, and candidate-experience situations, such as executive and leadership loops, multi-site or cross-time-zone panels, and competing high-priority searches, deciding the best path without step-by-step direction.
• Own offer letter maintenance and governance: maintain templates and approval workflows, ensure accuracy and compliance, and evaluate and resolve non-standard offer situations, escalating true exceptions with a recommendation.
• Identify, propose, and implement process enhancements and automations across the recruiting workflow and tech stack, and measure their impact.
• Serve as a power user or administrator for recruiting systems (Greenhouse and ModernLoop), configuring and maintaining workflows and determining how to apply them to new situations.
• Interpret recruiting policies and guidelines and advise recruiters, coordinators, and hiring teams on how to handle non-routine cases.

Skills

Recruiting coordination

Independent problem-solving

Process improvement

Communication

Education

BA/BS degree

Tools

Greenhouse

ModernLoop

Job description

Quince in Palo Alto is seeking a Talent Coordinator to elevate interview coordination at scale. You will own scheduling workflows, provide exceptional candidate experience, and solve complex scheduling challenges across time zones.

This role requires 2+ years in recruiting coordination, a BA/BS, and experience with offer processes and recruiting systems (Greenhouse, ModernLoop). We offer a competitive base salary and growth opportunities.