Recovery Center Data & Collections Clerk — Bonus Potential

1st Franklin Financial Corporation; Calera (AL); On-site; USD 17,000 - 24,000; Full time

Job summary

1st Franklin Financial Corporation is seeking a Recovery Center Customer Service Representative to join our team in the Southeast region. The role focuses on posting payments, maintaining records, and assisting customers with strong interpersonal skills.

The position reports to the Recovery Center Manager and emphasizes professionalism, patience, and a results-oriented approach. Key duties include collections outreach, preparing documents for potential court action, following up with the court,

Qualifications

• High School Diploma or equivalent.
• Ability to analyze relevant information and apply individual judgment.
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings.
• Ability to maintain confidential business and personal information.
• Proficient with MS Office Suite products.

Responsibilities

• Performs collections and recovery through personal contact with assigned customers.
• Prepares and processes documents for filing legal action through the court system.
• Conducts follow-up communication with court system on progress of action filed.
• Resolves issues with court system for documents improperly filed.
• Obtains contact information for us in collections and recovery efforts.
• Performs a wide variety of clerical duties.

Skills

Advanced interpersonal relationship

Strong communication

Analytical ability

Result oriented

MS Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

1st Franklin Financial Corporation is seeking a Recovery Center Customer Service Representative to join our team in the Southeast region. The role focuses on posting payments, maintaining records, and assisting customers with strong interpersonal skills.

The position reports to the Recovery Center Manager and emphasizes professionalism, patience, and a results-oriented approach. Key duties include collections outreach, preparing documents for potential court action, following up with the court,