Records & Compliance Clerk – Human Services

City of Virginia Beach; Virginia Beach (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Tuition reimbursement

Employee Assistance Program

Professional development

Job summary

The City of Virginia Beach is seeking a Clerk in the Human Services department to support training and records management. Duties include data entry, creating correspondence and forms, and ensuring files meet procedures and confidentiality standards.

The role requires proficiency in Word, Excel, and Access, strong communication skills, and experience with recordkeeping. Hours are Monday–Friday, 8:00am–5:00pm, with competitive benefits.

Qualifications

• Requires any combination of education above high school and/or two years' clerical/office experience.
• Proficient in Word, Excel, and Access; strong written and verbal communication.
• Ability to maintain confidential information and comply with procedures.
• Experience with data entry and recordkeeping preferred.

Responsibilities

• Retrieve and enter data into database.
• Create correspondence, spreadsheets, and forms using Word/Excel/Access.
• Maintain paper and electronic cross-referenced office files and a variety of records; sort and index materials alphabetically.
• Schedule: Monday – Friday 8:00am – 5:00pm.
• Provide quality assurance reviews to ensure staff files are compliant with state and local regulations.

Skills

Computer Literacy

Customer Service

Data Entry

Spreadsheet Management

Job description

The City of Virginia Beach is seeking a Clerk in the Human Services department to support training and records management. Duties include data entry, creating correspondence and forms, and ensuring files meet procedures and confidentiality standards.

The role requires proficiency in Word, Excel, and Access, strong communication skills, and experience with recordkeeping. Hours are Monday–Friday, 8:00am–5:00pm, with competitive benefits.