Training & Records Specialist II

City of Virginia Beach; Virginia Beach (VA); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid time off

Job summary

The City of Virginia Beach is seeking an Account Clerk II in the Human Services department to support training and records management. You will maintain confidential files, monitor inboxes, and file materials across departments.

Responsibilities include QA tracking, data entry in the training database, and coordinating staff trainings while ensuring compliance with records retention and privacy laws.

Qualifications

• High school diploma or GED plus two years’ clerical accounting or bookkeeping experience.
• Ability to maintain confidential information.
• Excellent organization and communication skills.
• Experience with Microsoft Office Suite, especially Excel and Access.

Responsibilities

• Monitor training and records management email and repository inbox.
• Retrieve training material from various departments and file accordingly.
• Update quality assurance tracking spreadsheets.
• Communicate and coordinate with department stakeholders verbally and in writing.
• Audit documents for completeness, accuracy, and conformity with procedures.
• Comply with confidentiality and privacy laws.

Skills

Customer Service

Data Entry

Detail-Oriented

Spreadsheets

Education

High school diploma or GED

Job description

The City of Virginia Beach is seeking an Account Clerk II in the Human Services department to support training and records management. You will maintain confidential files, monitor inboxes, and file materials across departments.

Responsibilities include QA tracking, data entry in the training database, and coordinating staff trainings while ensuring compliance with records retention and privacy laws.