Clerk

City of Virginia Beach; Virginia Beach (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Tuition reimbursement

Employee Assistance Program

Professional development

Job summary

The City of Virginia Beach is seeking a Clerk in the Human Services department to support training and records management. Duties include data entry, creating correspondence and forms, and ensuring files meet procedures and confidentiality standards.

The role requires proficiency in Word, Excel, and Access, strong communication skills, and experience with recordkeeping. Hours are Monday–Friday, 8:00am–5:00pm, with competitive benefits.

Qualifications

• Requires any combination of education above high school and/or two years' clerical/office experience.
• Proficient in Word, Excel, and Access; strong written and verbal communication.
• Ability to maintain confidential information and comply with procedures.
• Experience with data entry and recordkeeping preferred.

Responsibilities

• Retrieve and enter data into database.
• Create correspondence, spreadsheets, and forms using Word/Excel/Access.
• Maintain paper and electronic cross-referenced office files and a variety of records; sort and index materials alphabetically.
• Schedule: Monday – Friday 8:00am – 5:00pm.
• Provide quality assurance reviews to ensure staff files are compliant with state and local regulations.

Skills

Computer Literacy

Customer Service

Data Entry

Spreadsheet Management

Job description

Job Posting End Date:November 1, 2026Department:HUMAN SERVICESCompensation Grade:G15Compensation Range & Starting Salary:Pay Range: $35,193.60 - $54,849.60Starting salary - Minimum of the Pay RangeJob Exempt (If No, Position is eligible for overtime):NoAbout Us:Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.Job Duties and Preferred Qualifications:The Human Services department is recruiting for a Clerk to support the department's training and records management functions. Duties of this position include, but are not limited to:Use of Microsoft Word, Excel, and Access proficiencyCommunicate effectively with others verbally and in writingCreate and produce correspondence, spreadsheets, and formsMaintain quality assurance spreadsheetReview documents for completeness, accuracy, and conformity with established proceduresComply with all applicable confidentiality and privacy lawsRetrieve and enter data into databaseAbility to interpret and apply departmental policies and proceduresProvide quality assurance reviews to ensure staff files are compliant with our state and local regulationsMaintain paper and/or electronic cross-referenced office files and a variety of other records by sorting and indexing materials alphabeticallySchedule: Monday – Friday 8:00am – 5:00pmPreferences:Experience in auditing and complianceRecordkeeping experienceCustomer Service experienceExperience maintaining confidential informationExperience with data entryThe City offers a generous benefits package such as health, dental and life insurance, retirement and savings plans. Other key benefits include:Maternity/paternity and parental leaveHolidays and Paid LeaveTuition ReimbursementEmployee Assistant ProgramProfessional DevelopmentAdditional requirements:• DMV Transcript: No• CDL: No• Drug & Alcohol Clearinghouse: No• CPS Check: No• Physical: No• Respirator: No• Psychological Screening: No• Polygraph: No• At Will: NoMinimum Requirements:Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to two (2) years in fields providing the required knowledge, skills, and abilities associated with such positions as clerk or office assistant. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.Skills:Computer Literacy, Customer Service, Data Entry, Spreadsheet ManagementWorking Conditions:Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.https://workingcondition-summary-prod.s3.amazonaws.com/P8136.pdfOfficial Job Descriptions:To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=EVRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.