Receptionist & Visitor Services Coordinator

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Cape Fear Valley Medical Center is seeking a Visitor Management Clerk to greet the public and coordinate messages and calls in Fayetteville, NC. You will participate in mail distribution and assist with travel and educational arrangements, supporting the office and administrative needs.

The role emphasizes strong English communication, basic computer skills, and a patient, professional demeanor to connect visitors with the right contacts and maintain smooth office operations.

Qualifications

• High school diploma or equivalent required.
• Proficiency in reading, writing, and speaking English.
• Strong interpersonal skills and customer service orientation.
• Basic computer skills; knowledge of medical terminology preferred.

Responsibilities

• Greet the public and direct them to appropriate people or places for assistance.
• Accepts and conveys accurate and timely messages, routing telephone calls appropriately.
• Distributes mail incoming and originating from the office.
• Assists with travel requests and educational arrangements.
• Schedules meetings and maintains office supplies and administrative materials.
• Maintains communication with the Personnel Department regarding status changes and requisitions.

Skills

English proficiency

Interpersonal communication

Organizational skills

Attention to detail

Customer service orientation

Education

High school diploma or equivalent

Tools

Multi-line telephones

Office equipment

Calculators

Basic computer skills

Job description

Cape Fear Valley Medical Center is seeking a Visitor Management Clerk to greet the public and coordinate messages and calls in Fayetteville, NC. You will participate in mail distribution and assist with travel and educational arrangements, supporting the office and administrative needs.

The role emphasizes strong English communication, basic computer skills, and a patient, professional demeanor to connect visitors with the right contacts and maintain smooth office operations.