Receptionist-Full Time-Variable

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Cape Fear Valley Medical Center is seeking a Visitor Management Clerk to greet the public and coordinate messages and calls in Fayetteville, NC. You will participate in mail distribution and assist with travel and educational arrangements, supporting the office and administrative needs.

The role emphasizes strong English communication, basic computer skills, and a patient, professional demeanor to connect visitors with the right contacts and maintain smooth office operations.

Qualifications

• High school diploma or equivalent required.
• Proficiency in reading, writing, and speaking English.
• Strong interpersonal skills and customer service orientation.
• Basic computer skills; knowledge of medical terminology preferred.

Responsibilities

• Greet the public and direct them to appropriate people or places for assistance.
• Accepts and conveys accurate and timely messages, routing telephone calls appropriately.
• Distributes mail incoming and originating from the office.
• Assists with travel requests and educational arrangements.
• Schedules meetings and maintains office supplies and administrative materials.
• Maintains communication with the Personnel Department regarding status changes and requisitions.

Skills

English proficiency

Interpersonal communication

Organizational skills

Attention to detail

Customer service orientation

Education

High school diploma or equivalent

Tools

Multi-line telephones

Office equipment

Calculators

Basic computer skills

Job description

FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentVisitor ManagementJob FamilyClericalWork ShiftVariable (United States of America)SummaryGreet the public, communicate messages, coordinate telephone calls and distribute incoming and outgoing mail. Processes select travel and capital expenditures, schedule assigned meetings and maintains office and administrative supplies.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Greet the public and fellow employees and direct them to appropriate people or places for assistanceAccepts and conveys accurate and timely messages, routing telephone calls appropriatelyDistributes mail coming into and originating from the officeAssists with monitoring and record keeping related to operating and capital budgetProcesses travel requests and educational arrangementsComputerizes select information for ease of retrievalMaintains office suppliesSchedules meetings upon requestEnsure integrity of communication systems with Personnel Department regarding status changes, PAFs, etc.Maintains and monitors system for recording and tracking personnel requisitionsMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:High school diploma or equivalent requiredWork Experience:NoneKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageBasic knowledge of computers, multi-line telephones, copiers and calculatorsStrong interpersonal skills requiredKnowledge of medical terminology preferredPhysical Requirements:Sits for prolonged periodsAbility to communicate verballyAuditory and visual acuity to accurately perform job functionsPosition may involve skin, eye, mucous membrane or parenteral contact with blood or other potentially infectious materialRequired Licenses and CertificationsCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity