Receptionist - State Farm Agent Team Member

John Fulmer - State Farm Agent; Coldwater (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

John Fulmer - State Farm Agent is seeking a motivated Receptionist to greet clients, manage appointments, and maintain customer records. The role involves engaging with customers, identifying opportunities for insurance options, and delivering excellent service in a friendly, team-oriented office.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, while contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2010 and currently lead a team of seven. I've been with State Farm for 30 years, including 16 years working in underwriting and human resources before deciding to pursue agency ownership. I wanted the opportunity to make a more personal impact by helping others and making a difference in people's lives.

Being involved in our local community is incredibly important to me. I serve on the Downtown Development Committee and genuinely enjoy finding ways to support our community, strengthen local relationships, and contribute to its continued growth.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, licensing reimbursement, and a stipend toward short-term disability or life insurance. We also place a strong emphasis on work-life balance and supporting our team members both personally and professionally.

I'm looking for someone who is motivated, competitive, and a true team player. The right person will take pride in getting the job done, enjoy working toward goals, and genuinely care about helping people every day. If you're looking for a supportive, family-oriented team where hard work is valued and making a difference matters, we'd love to meet you.

Role Description

John Fulmer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.