Receptionist - State Farm Agent Team Member

Talentify; Ellicott City (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent John Majerowicz is seeking a Receptionist - State Farm Agent Team Member to join our local office in Ellicott City, MD. You will greet customers, manage calls, schedule appointments, and support daily operations with a friendly, professional demeanor.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations. Prior receptionist or customer service experience plus basic computer skills (MS Office and CRM) are preferred.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational abilities

Sales conversations

Basic computer skills

Job description

Benefits

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2025 and has already built a strong, motivated team of four professionals focused on growth and success. Before opening the agency, I worked alongside another State Farm agent, which inspired me to create something of my own - a place where hard work, opportunity, and teamwork come together.

As a local college graduate, I'm proud to serve this community and provide customers with the protection and guidance they deserve. Our team operates with a "work hard, have fun" mentality - we're laid-back but driven, and everyone here shares a commitment to showing up, staying focused, and achieving big goals. We even have a friendly office dog who brings a little extra joy and personality to the workday!

We offer great benefits including a Simple IRA, health coverage, and a hiring bonus for licensed team members.

We're looking for highly motivated, punctual, and energetic individuals who want to be part of a team that values both success and camaraderie. If you're ready to put in the work, grow your career, and have fun while doing it, this could be the perfect fit.

ROLE DESCRIPTION:

John Majerowicz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.