Receptionist - State Farm Agent Team Member

Nicolegrove; York (York County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Training & development

Competitive salary

Job summary

Nicolegrove in York County, PA is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and committed to excellent customer service. Key responsibilities include greeting customers, managing appointments, and assisting in inquiries to foster a productive workspace.

Join a supportive and collaborative team that values work-life balance and offers a competitive salary along with comprehensive benefits like health insurance and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Must have organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling customer inquiries.

Skills

Customer service experience

Communication skills

Organization

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has been serving the community since 2008, with a second location added in 2020. We’ve grown into a strong team of eight and continue to expand while maintaining a close-knit, supportive environment.

I was introduced to the industry through my mom, who was also a State Farm agent, and that early exposure helped shape my passion for the business and building a team that works well together. I’m married with two kids, and we stay involved in the community by supporting local charities and hosting community events throughout the year.

For our team, we offer PTO, holiday pay, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work‑life balance.

Our office culture is positive, collaborative, and team-oriented - we genuinely enjoy working together. We’re looking for someone who is hardworking, organized, and strong in sales, with a friendly, upbeat attitude and a desire to grow as part of a supportive team.

Role Description

Nicole Grove - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.