Receptionist - State Farm Agent Team Member

Nicole-Ferrero---State-Farm-Agent; Tucson (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Ferrero - State Farm Agent is seeking a personable, detail‑oriented Receptionist to join the team in Tucson. You will warmly greet customers, manage appointments, and handle inquiries while identifying opportunities to discuss insurance options and services.

The role blends strong customer service with sales potential, requiring excellent communication, organization, and basic computer skills. A supportive, growth‑minded environment offers ongoing training and advancement opportunities

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office and CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a second-generation State Farm Agent, I grew up in the insurance business, spending many hours in my mom’s State Farm office in New Mexico. I love to take time to discuss my customers' individual and unique insurance and financial needs. I am committed to community involvement and charity, and love tennis and pickleball.

Join my team as a Receptionist - State Farm Agent Team Member where you’ll play a key role in driving both customer satisfaction and agency growth. This position blends exceptional customer service with strong sales opportunities - ideal for motivated individuals who thrive on building relationships and delivering results.

We’re looking for attentive, personable, and sales-driven professionals who enjoy connecting with people and making a meaningful impact. Your ability to anticipate needs, follow through on details, and confidently present solutions will directly contribute to your success and the growth of the agency.

This is more than a sales role - it’s a chance to grow your career in a sales-focused environment with real advancement potential. High-performing, sales-motivated team members will find strong opportunities for internal growth and increased responsibility.

If you’re customer-focused, empathetic, and driven to succeed in a results-oriented role, we’d love to connect with you.

ROLE DESCRIPTION:

Nicole Ferrero - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.