Receptionist - State Farm Agent Team Member

Nicole Billings-Turner - State Farm Agent; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Billings-Turner - State Farm Agent is seeking a Receptionist Team Member in Lawrenceville, GA to greet clients, manage calls, schedule appointments, and support daily office operations in a fast-paced, family-oriented agency.

The ideal candidate is organized, personable, and capable of discussing insurance options with customers. This full-time, on-site role embraces a four-day workweek with early Fridays, plus benefits like health coverage and a 401(k).

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Comfortable with engaging in sales conversations.
• Basic computer skills and familiarity with CRM systems.

Responsibilities

• Greet customers in person and by phone; direct to the appropriate team members.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Assist with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2012 and is a close-knit team of five who bring positive energy and a strong work ethic to everything we do. I’m a second-generation State Farm agent and spent many years in different roles within State Farm corporate before opening my own office, which gave me a deep understanding of the business and how to support both customers and team members.

I’ve been married to my college sweetheart for 22 years, and we have three kids. Family is incredibly important to me, and that perspective shapes the way I lead and support my team every day. I stay active in the community through sorority service and outreach, financial literacy programs at local schools, homebuyer workshops, cheer coaching, and sponsorships for local schools. Giving back and helping others succeed is a big part of who I am.

Our team enjoys a four-day workweek with early Fridays, along with disability and life insurance, a 401(k), health benefits, and a strong focus on quality of life. I’m very family-oriented and supportive, and I take pride in coaching and developing my team both personally and professionally.

Our culture is tight-knit, energetic, and competitive in the best way. We support each other, celebrate wins together, and stay focused on our goals. We’re looking for team players who bring positive energy, are self-motivated, and enjoy a high-energy environment. If you’re looking for a place where you can grow, feel supported, and be part of a driven, close-knit team, this could be a great fit for you.

ROLE DESCRIPTION

Nicole Billings-Turner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.