Receptionist - State Farm Agent Team Member

John Majerowicz - State Farm Agent; Ellicott City (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Flexible schedule

Paid time off

Training & development

Job summary

John Majerowicz - State Farm Agent in Ellicott City is seeking a dynamic Receptionist to join our team. The ideal candidate will be highly organized, detail-oriented, and committed to exceptional customer service. Responsibilities include greeting customers, handling inquiries, and supporting office operations.

We value motivated individuals who are ready to work hard and enjoy a supportive team environment. Join us to contribute positively to our customer's experience and grow with our agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling customer inquiries and maintaining records.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2025 and has already built a strong, motivated team of four professionals focused on growth and success. Before opening the agency, I worked alongside another State Farm agent, which inspired me to create something of my own — a place where hard work, opportunity, and teamwork come together.

As a local college graduate, I’m proud to serve this community and provide customers with the protection and guidance they deserve. Our team operates with a “work hard, have fun” mentality — we’re laid‑back but driven, and everyone here shares a commitment to showing up, staying focused, and achieving big goals.

We offer great benefits including a Simple IRA, health coverage, and a hiring bonus for licensed team members.

We’re looking for highly motivated, punctual, and energetic individuals who want to be part of a team that values both success and camaraderie. If you’re ready to put in the work and have fun while doing it, this could be the perfect fit.

Role Description

John Majerowicz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.