Receptionist - State Farm Agent Team Member

Nicole Grigg - State Farm Agent; Silverdale (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Grigg - State Farm Agent in Silverdale, Washington is seeking a Receptionist to join their team. The ideal candidate will be highly organized and detail-oriented, contributing to a supportive workplace environment.

The role involves greeting customers, managing appointments, and providing exceptional customer service. Previous customer service experience is required, along with communication skills and basic computer knowledge. The agency emphasizes a positive work culture and offers strong support for career development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and organizational skills.
• Ability to engage in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in January 2021 and currently lead a team of four. Before becoming an agent, I worked in the financial industry as an Assistant Manager. That experience helped develop my passion for helping people, building relationships, and guiding others toward achieving their goals.

Giving back to the community is a major priority for our agency. We support local elementary school food programs, youth sports teams, recreational leagues, the local food bank, the local car museum, and various community organizations. We believe in investing in the community that has supported us throughout the years.

Our agency offers 15 days of PTO plus sick leave, flexible scheduling options, a Simple IRA, licensing reimbursement, comprehensive training, ongoing professional development, and strong leadership growth opportunities. We are committed to helping team members build successful careers while maintaining a healthy work-life balance.

One of the things we’re most proud of is our positive, team-oriented culture. We regularly participate in team-building activities and work hard to create an environment where people feel supported, valued, and encouraged to grow. No prior sales experience is required - we believe skills can be taught, but character, attitude, and work ethic are what matter most.

We’re looking for dependable, coachable, and collaborative individuals who are excited to learn, contribute, and be part of a fun and successful team. If that sounds like you, we’d love to meet you.

Role Description

Nicole Grigg - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.