Receptionist - State Farm Agent Team Member

Phil Champion - State Farm Agent; Belmont (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Phil Champion - State Farm Agent in Belmont, North Carolina is seeking a dynamic Receptionist - State Farm Agent Team Member. The ideal candidate is organized and eager to contribute positively to our team.

In this role, you will greet customers warmly, manage appointment scheduling, and provide excellent customer service. Previous experience in reception or customer service is required, along with strong communication and organizational skills.

The position offers a supportive environment and various opportunities for advancement within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills (Microsoft Office, CRM)

Sales conversation engagement

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2013 and is a strong team of eight focused on growth, performance, and delivering a great customer experience.

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.