Receptionist - State Farm Agent Team Member

John G Clark - State Farm Agent; Boardman Township (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John G Clark - State Farm Agent in Boardman Township is looking for a Receptionist to join our growing team. As a Receptionist, you will be the welcoming face of our agency, responsible for greeting customers both in person and over the phone. You will manage appointment scheduling and assist with customer inquiries, ensuring a positive experience.

The ideal candidate should have a background in customer service, strong organizational skills, and be comfortable engaging in sales conversations. Join us to grow within a supportive team!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Engaging in sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2023 and is a growing team of three focused on building a strong, people‑first environment.

We stay actively involved in the local community and enjoy building relationships both inside and outside of the office.

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.