Receptionist - State Farm Agent Team Member

Camillekiste; Eatontown (NJ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Camille Kiste - State Farm Agent in Eatontown, NJ is seeking a friendly Receptionist to greet customers, manage calls and appointments, and support daily office operations.

The ideal candidate is organized, service-oriented, comfortable with basic CRM software, and eager to learn about insurance options while contributing to a collaborative team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2008 and currently has a team of four. Before becoming an agent, I worked in management for medical claims with State Farm, which gave me a strong foundation in service, leadership, and building relationships.

We offer 5 sick days, 2 weeks of vacation and a strong focus on work-life balance. Our office culture is friendly, easygoing, and laid-back — we all get along well and create a welcoming environment for both team members and customers.

We’re looking for someone with a positive attitude who enjoys being part of a collaborative, supportive team. If you’re friendly, approachable, and want to grow with a team that values balance and good energy, this could be a great fit for you.

ROLE DESCRIPTION:

Camille Kiste - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.