Receptionist - State Farm Agent Team Member

State Farm; Placentia (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Open to Part time or Full time

Bonus based on performance

Paid time off

Training & development

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Job summary

Sylvia Nye State Farm Agency is seeking a Receptionist to join our team in Placentia, CA. You will greet clients, manage appointments, and handle inquiries while maintaining customer records and providing outstanding service.

The ideal candidate is organized, detail-oriented, and eager to learn the insurance industry in a supportive role. This on-site position offers opportunities for growth within a customer-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.
• Take payments, order supplies, admin work.

Skills

Communication skills

Organizational skills

Multitasking

Customer service experience

Tools

CRM systems

Microsoft Office

Job description

Benefits

• open to Part time or Full time
• Bonus based on performance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement

About Our Agency

At the Sylvia Nye State Farm Agency, we have proudly served the Placentia, Yorba Linda, Fullerton, and surrounding communities since 2002. With more than 20 years of experience, our agency is dedicated to building strong relationships, providing personalized insurance solutions, and helping customers protect what matters most.

Our team is committed to creating a welcoming, supportive environment where exceptional service, teamwork, and community involvement are at the heart of everything we do. We value professional growth, collaboration, and making a positive impact on the lives of our customers every day.

If you’re looking to join a customer-focused agency that values relationships, learning, and helping others, we’d love to meet you.

Role Description

Sylvia Nye - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.
• Take payments, order supplies, admin work.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.

What days and hours?

Monday-Friday 9-6

Monday-Friday 12-6 (part-time)