Receptionist - State Farm Agent Team Member

Herbyclark; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Herbyclark, a State Farm Agent located in Nashville, Tennessee, is looking for a dynamic individual to join our team as a Receptionist. This role requires someone who is detail-oriented and thrives in a supportive environment. The ideal candidate will greet customers, manage appointments, and assist with customer inquiries, providing exceptional service.

Join us in a culture that values strong work ethics and community involvement while enjoying benefits like flexible scheduling and reimbursement for licensing costs.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations identifying opportunities for insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

We've been in business for 20 years and currently lead a close-knit team of three full-time members, plus the agent. With a strong office culture and a genuinely enjoyable work environment, we also offer flexible scheduling to support work-life balance. The agent is a University of Tennessee alum and has 23 years of insurance experience. Community involvement is a huge part of who we are. We stay active in the community through volunteering with the local food bank and churches. We also take care of our team and offer perks like a Simple IRA and reimbursement for all licensing costs. If you bring a strong work ethic, a good attitude, and a genuine desire to help others, you’ll fit right in.

Role Description

Herby Clark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.