Receptionist - State Farm Agent Team Member

Talentify; Granger (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Roger Ellsworth - State Farm Agent is seeking a Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while supporting daily office operations.

The role emphasizes excellent customer service, proactive engagement with clients, and collaboration within a four-day workweek environment. Insurance-related conversations and growth opportunities are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I first opened my agency in 2009 before taking on a leadership role as a State Farm sales manager. That experience gave me a strong foundation in coaching, mentoring, and building successful teams, which I now bring back into my agency every day.

Today, I lead a team of four talented professionals who share my passion for growth, service, and creating an exceptional customer experience.

Our office culture is fun, outgoing, and centered around continuous learning and development. We value collaboration, positivity, and a willingness to grow together as a team. Training is an important part of our environment—whether you’re new to the industry or looking to sharpen your skills, you’ll have support every step of the way.

One of the unique benefits of joining our team is our four-day workweek. Team members work from 8 a.m. to 6 p.m., Monday through Thursday or Tuesday through Friday, giving them a three-day weekend every week to recharge and enjoy life outside of work.

If you’re looking for a role where professional growth meets work-life balance—and where fun and teamwork are part of every day—this could be the perfect place for you.

ROLE DESCRIPTION

Roger Ellsworth - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.