Receptionist - State Farm Agent Team Member

Talentify; Milpitas (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Talentify's Milpitas-area State Farm agency is seeking a Receptionist to greet clients, manage calls and front-desk operations. You will support the team with administrative tasks and help maintain customer records in a fast-paced environment.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options with clients. Bilingual Spanish is preferred, and licensing is advantageous for this role.

Qualifications

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Bilingual Spanish preferred.
• Currently licensed applicants preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Bilingual Spanish

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I’m currently in my 11th year as a State Farm agent, after spending 26 years on the corporate side of State Farm, primarily as a claims manager. That experience shaped a leadership style rooted in accountability, empathy, and long-term thinking. I earned my bachelor’s degree from the University of Maryland and an MBA in San Francisco, and I’ve been married for over 35 years with three grown children. Originally from Castro Valley, I was intentional about opening my office in Walnut Creek as a way to invest in and give back to the community I care deeply about. I stay actively involved through local youth sports and service organizations, including serving as a Little League president, soccer club member, CYO board member, and mentoring through various community projects.

Our agency is growth-minded and family-oriented, and we truly view our team as an extension of family. With 15 team members, we focus on supporting one another, developing talent, and building meaningful careers together. For our team, we offer a Simple IRA, health benefits, and a strong emphasis on work-life balance. We’re looking for people who value teamwork, want to grow personally and professionally, and are excited to be part of an agency that’s deeply connected to its community.

ROLE DESCRIPTION

Rod Villamor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Bilingual Spanish preferred.
• Currently licensed applicants preferred.