Receptionist - State Farm Agent Team Member

Talentify; Bellaire (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Eric Albora - State Farm Agent is seeking a Receptionist to join a small, supportive team. The ideal candidate will be highly organized, detail-oriented, and capable of handling front-desk responsibilities while engaging customers in conversations about insurance options.

The role offers a flexible, family-friendly environment with opportunities to learn and grow within the insurance industry.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including MS Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers in person and by phone, directing to staff.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

MS Office & CRM

Bilingual Spanish

Tools

MS Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2017, and our team includes two team members plus me — a close-knit group that works together with a strong family-first mindset. Before opening my office, I spent four years as a State Farm team member, which gave me a hands‑on understanding of what it takes to build a supportive agency and deliver a great customer experience.

I have a degree in Criminal Justice, and outside of work I’m a proud husband and dad to two kids. I’m a big animal lover, love cooking (total foodie), and stay busy being involved in my kids’ basketball and soccer. I’m also a car and motorcycle enthusiast and enjoy anything outdoors — snowboarding, off‑roading, beach days, you name it.

For our team, we offer licensing reimbursement, team‑building events, year‑end holiday celebrations, and flexibility that supports real life and family needs. Our office culture is positive, welcoming, and team‑oriented, and I’m very present and involved day‑to‑day — you won’t feel like you’re on an island here.

We’re looking for bright, coachable team players who bring a great attitude, strong critical thinking skills, and a willingness to learn. If you want to be part of a small team where you’re truly supported, valued, and encouraged to grow, we’d love to connect.

Role Description

Eric Albora - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.