Receptionist - State Farm Agent Team Member

Erynn Nelson - State Farm Agent; Chico (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Dental insurance

Job summary

Erynn Nelson - State Farm Agent is seeking a Receptionist to join our team in Chico, CA. The role involves welcoming clients, scheduling, and handling inquiries while supporting the insurance team.

We value a friendly, organized, and proactive individual who can assist with customer records and CRM systems, contributing to a positive client experience and growth within the agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Comfortable with sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I worked as a State Farm team member and previously served as an Assistant Controller and Operations Manager at Angel Island Capital. I graduated from Cal Poly San Luis Obispo and had the opportunity to study abroad in Torino, Italy—an experience that broadened my perspective and appreciation for building relationships.

Our agency is built around collaboration, growth, and supporting one another. We've created a young, energetic team that genuinely enjoys working together and celebrates each other's successes.

Our agency offers medical, dental, and vision insurance, group life insurance, a 401(k), and PTO. We believe in investing in our team and providing the support needed to build a successful, long-term career.

Our culture is fun, positive, and hardworking. I'm looking for someone who is honest, caring, self-motivated, and willing to take initiative. If you enjoy working with people and want to be part of a close-knit team that works hard while having fun, we'd love to meet you.

ROLE DESCRIPTION:

Erynn Nelson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.