Receptionist - State Farm Agent Team Member

Talentify; Bensenville (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Daryl Rivera - State Farm Agent in Illinois seeks a friendly Receptionist to join our team. You will greet clients, answer phones, schedule appointments, and help maintain client records while supporting the office with daily tasks.

We value energy, adaptability, and a willingness to engage in sales conversations to understand client needs and present appropriate insurance options. The position offers a collaborative, upbeat office culture with opportunities to grow.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist exp

Customer service

Sales conversations

Communication

Organization

CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency this year after spending six years working under another State Farm agent, gaining the experience and confidence needed to build my own office. I was raised in Puerto Rico and played college baseball, which helped shape my competitive spirit, adaptability, and strong work ethic. Our team currently includes two members, and we’re focused on growing thoughtfully while maintaining a positive, supportive environment.

We offer a Simple IRA, health benefits, work-life balance, and reimbursement for all licensing costs.

Our office culture is light, upbeat, and consistently positive, with a strong emphasis on effort and teamwork.

We’re looking for someone who is outgoing, adaptable, and brings great energy to the team - someone who fits the office culture and is excited to grow alongside a motivated, hardworking group.

ROLE DESCRIPTION:

Daryl Rivera - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.