Receptionist - State Farm Agent Team Member

Trentlewis; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Trentlewis is seeking a Receptionist to join their State Farm Agency in Lawrenceville, Georgia. The ideal candidate will be organized, detail-oriented, and skilled in customer service, contributing positively to the team's dynamic.

In this role, you will greet customers, manage appointments, and assist in maintaining customer records. Previous experience in customer service is preferred. Join a supportive team that values work-life balance and community involvement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Organizational abilities

Interpersonal skills

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

Our agency opened in 2010 and has grown into a strong team of eight who work together to serve our customers and community. I’m a second‑generation State Farm agent, so this business has been a part of my life for many years and has helped shape the values I bring to leading our office.

I graduated from Georgia State University and have a family with two daughters, along with a dog and a cat at home. Family is very important to me, and that perspective carries into the way we support one another as a team. We stay involved locally by sponsoring community events and supporting initiatives throughout the area. Being present in the community and building real relationships with the people we serve is a priority for our agency.

We offer PTO, a 401(k), health benefits, licensing reimbursement, and a strong focus on work‑life balance.

Our culture is collaborative and relationship‑driven. We’re looking for someone who is hardworking, positive, and enjoys building relationships with others. The right person will be a team player who brings energy, professionalism, and a strong work ethic to the office every day. If you enjoy working with people and being part of a supportive team, this could be a great fit for you.

Role Description:

Trent Lewis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.