Receptionist - State Farm Agent Team Member

Chrisgaudet; Lake Charles (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chrisgaudet is looking for a proactive Receptionist - State Farm Agent Team Member in Lake Charles, Louisiana. The ideal candidate should be detailed-oriented and excellent in customer interactions, managing appointments, and maintaining client records effectively.

This role offers a supportive work environment with opportunities for growth within the insurance industry. Join a team that values relationships and fosters a family-first culture, ensuring both personal and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills (Microsoft Office, CRM)

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2008 and has grown into a team of 14 who are focused on building strong relationships and supporting one another.

I started my journey as an Agent Aspirant, which gave me a clear understanding of what it takes to grow in this business and how to support team members along the way.

I'm married with five kids, including twins, and family is at the center of everything I do. We stay very active in sports and family activities, and that family-first mindset carries over into the culture of our office. I stay involved in the community through the local Chamber of Commerce, building connections and supporting local businesses and events.

Our team enjoys a strong benefits package that includes a group life program, 401(k), PTO, paid vacation, sick leave, bonuses, and opportunities for both professional and personal development. We also make time for team outings and team-building events to stay connected and celebrate our successes.

Our culture is tight-knit, high-energy, and relationship-focused. Our motto is “One team, one heartbeat,” and we live that out every day by supporting each other and our customers. We’re looking for someone with a strong work ethic who is empathetic, consistent with follow-up, and focused on building real relationships. If you’re someone who truly cares about people and wants to be part of a supportive, driven team, this could be a great place to grow your career.

Role Description

Chris Gaudet - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.