Receptionist - State Farm Agent Team Member

Jeffbarrettagent; Village of North Syracuse (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Jeff Barrett - State Farm Agent is seeking a detail-oriented Receptionist - State Farm Agent Team Member to join our office in New York. The ideal candidate will be highly organized, friendly, and ready to contribute to a positive work environment while supporting day-to-day operations.

You will greet customers, manage schedules, handle inquiries, and assist in identifying suitable insurance options for clients. A proactive communicator with a professional demeanor will thrive here.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Solid organizational and multitasking capabilities.
• Comfortable with sales conversations and upselling opportunities.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options and needs.
• Provide excellent service and follow up on customer requests.
• Support team with administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY

I opened my agency in 2002 and currently lead a close-knit team of two. The opportunity to own and build my own business is what initially attracted me to becoming a State Farm agent, and I’ve enjoyed creating an agency centered around strong relationships and providing real value to our customers. Outside of work, I’m married with two children.

Supporting our local community is important to us. Our agency contributes to local golf outings and sponsors area sports teams, giving us opportunities to support the organizations and families around us.

Our agency offers paid time off, a health insurance stipend, licensing reimbursement, and a team lunch provided once a month. We believe in taking care of our people and creating an environment where team members can enjoy coming to work while continuing to develop professionally.

Our culture is positive, personable, and focused on doing great work for our customers. I’m looking for someone with a strong work ethic who is eager to learn, coachable, and excited about helping us continue to build something great. The right person has a great attitude, communicates easily with others, and understands the importance of earning a customer’s trust. If you enjoy creating value, building relationships, and want to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION

Jeff Barrett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.