Receptionist - State Farm Agent Team Member

Hermitageagent; Mount Juliet (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Job summary

A leading insurance agency in Mount Juliet, Tennessee, is seeking a Receptionist - State Farm Agent Team Member to join their close-knit team. The ideal candidate will have strong communication and organizational skills, thrive in a customer service environment, and be eager to learn within the insurance industry. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks. A positive attitude and teamwork orientation are essential for long-term success in this role.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.
• Detail-oriented with basic computer skills.

Responsibilities

• Greet customers and direct them to the proper team members.
• Manage appointment scheduling and office communications.
• Support team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2011 and have built a close-knit team of three. Before becoming an agent, I spent 12 years on the corporate side of State Farm in several different roles, which gave me a strong understanding of the business and helped shape the way I lead and support my team today.

I attended Cumberland University, played baseball, and I’m a proud parent of two kids. In the office, we keep things fun, supportive, and team-focused — and I’m especially proud that we’ve built a workplace with long-term stability and low turnover. People enjoy being here, and we work hard to make sure everyone feels valued and set up for success.

For our team, we offer PTO, paid vacation, a health stipend, a 401k, and licensing reimbursement. We’re looking for someone who brings a great attitude, enjoys working in a team environment, and wants to grow in a place where they’ll be supported long‑term. If you’re looking for a positive office where people truly stick together, this could be a great fit.

Role Description

Chris Slaughter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.