Receptionist - State Farm Agent Team Member

Mariabailey; Canton (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Maria Bailey - State Farm Agent is seeking a highly organized receptionist to join our team. You will greet customers, manage appointments, and handle inquiries while maintaining accurate records and supporting daily operations.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and comfort with sales conversations. A collaborative, positive attitude and reliability are essential to thrive in our team-focused agency.

Qualifications

• Minimum 1 year in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Good organizational and multitasking capabilities.
• Comfort engaging in sales conversations with customers.
• Basic computer proficiency including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organization

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

About Our Agency

I opened my agency in 2007 and currently lead a team of five. I've been in the insurance industry for more than 30 years, beginning my career at just 16 years old. Before becoming an agent, I worked as an auto claims adjuster, where I learned the value of helping customers prepare before they ever experience a loss.

I graduated from Kennesaw State University and enjoy spending time with my teenage son and our two dogs hiking, running, participating in 10Ks and marathons, and living a healthy lifestyle. Giving back is important to our agency. Each year, we proudly partner with Toys for Tots as a local drop-off location and enjoy supporting our community whenever we can.

Our agency offers a wellness program that includes a Crunch Fitness membership for you and a guest, licensing reimbursement, ongoing training, and opportunities for career advancement. We believe in investing in our team and supporting both personal and professional growth.

Our culture is collaborative, supportive, and focused on helping one another succeed. I'm looking for someone with a great attitude, a strong work ethic, and a dependable, team-first mindset. If you're motivated to learn, enjoy helping people, and want to grow with a supportive agency, we'd love to meet you.

Role Description

Maria Bailey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.