Receptionist - State Farm Agent Team Member

Talentify; Landisville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Bonus based on performance

Job summary

Matt Jacob - State Farm Agent in Landisville, PA is seeking a Receptionist-Team Member to join our office. You will greet customers in person and by phone, manage scheduling, and support the day-to-day operations of a busy insurance office.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while delivering friendly, proactive service. Training and growth opportunities available within a supportive team culture.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including MS Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2025 and is currently a growing team of two, with plans to continue expanding as we build the office.

Before becoming an agent, I worked as a sales leader with State Farm, which gave me valuable experience developing teams and helping people succeed in this business.

I'm also a proud veteran, and the values of discipline, accountability, and teamwork strongly influence the way I lead and support our team.

We offer health benefits and a strong commitment to work-life balance as we continue building a supportive environment where people can grow their careers.

Our culture is centered around initiative, teamwork, and personal growth.

I'm looking for someone who doesn't wait to be told what to do—someone who is a go-getter, takes initiative, and is willing to figure things out and keep learning. We want people who want to be part of a family, contribute to something bigger than themselves, and truly help others.

If you're motivated and want to grow alongside a new and ambitious agency, this could be a great fit.

ROLE DESCRIPTION

Matt Jacob - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.