Receptionist - State Farm Agent Team Member

Kash Bulsara Insurance and Financial Services, Inc.; Mount Laurel Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kash Bulsara - State Farm Agent is seeking a Receptionist - Team Member to greet customers in person and over the phone, direct inquiries to the right team, and keep the front desk organized. The ideal candidate will be highly organized, detail-oriented, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems.

This role offers licensing cost coverage, professional development, and a supportive, family‑oriented culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2019 and currently lead a team of five. I've been with State Farm since 1999, building my career in operations and management before opening my own agency. Those experiences gave me a strong foundation for leading a team and providing exceptional service to our customers.

Giving back to the community is important to our agency. Over the years, we've supported local organizations through sponsorships, donations, and volunteer efforts with Habitat for Humanity.

Our agency offers health benefits, paid time off, licensing costs paid up front, and a strong commitment to work-life balance. We believe in creating an environment where our team can build rewarding, long-term careers.

Our culture is family-oriented, supportive, and free from negativity. I'm looking for someone who is accountable, reliable, dependable, and brings a positive attitude to work every day. If you're looking for a stable, encouraging team where your contributions are valued, we'd love to meet you.

ROLE DESCRIPTION

Kash Bulsara - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.