Receptionist - State Farm Agent Team Member

Talentify; Lake City (MI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Devin Graham - State Farm Agent is seeking a dynamic Receptionist to join our team. You will warmly greet customers, manage calls and in-person visits, schedule appointments, and maintain accurate client records in our CRM.

The role offers opportunities to learn the insurance industry and grow with a close-knit agency. The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with clients.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized and able to multitask in a busy office.
• Comfortable with sales conversations when presenting options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

CRM experience

Microsoft Office

Tools

CRM systems

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency is a close-knit team that genuinely enjoys working together — and we’re the kind of group that’s friends outside of the office, too. The atmosphere here is laid back and positive, but we’re still serious about results. We set clear goals and quotas, and we expect our team to hit them the right way — ethically, consistently, and with great service. You won’t find micromanagement here, just support, accountability, and the freedom to do your job well.

We also believe work should be a place you enjoy coming to. From our in-office massage chair to Tuesday team meetings with lunch provided, we focus on keeping the culture strong while we keep pushing forward. We’re proud to be a President’s Club, Exotic Travel agency, and we love celebrating wins as a team.

For our team, we offer a 401k and we cover licensing costs. If you’re looking for a team that works hard, stays grounded, and has fun doing it, you’ll fit right in here.

ROLE DESCRIPTION:

Devin Graham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.