Receptionist - State Farm Agent Team Member

Talentify; Goldsboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Simple IRA

Health stipend

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Collier - State Farm Agent is seeking a dynamic Receptionist Team Member to join our growing agency. The role focuses on warmly greeting clients, scheduling appointments, and maintaining accurate customer records, while identifying opportunities to offer insurance options. A sales-oriented mindset and strong communication are essential.

We value energy, reliability, and teamwork. The successful candidate will contribute to a positive office culture, support daily administrative tasks, and

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Health stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2024 and currently lead a growing team of six. Before becoming a State Farm agent, I worked as an Operations Supervisor, where I developed a strong background in leadership, organization, and team development. I’m a proud University of South Florida alumnus, husband, and father. Growing up in a military family helped shape my appreciation for discipline, hard work, and teamwork - and outside of the office, you can usually find me on the golf course whenever I get the chance.

Our agency offers a Simple IRA retirement plan, paid time off, a health stipend, performance-based bonuses, and ongoing professional development. As a growing agency, we also offer plenty of room for advancement for team members who perform well and are ready to take on greater responsibility.

Creating a great workplace is one of my biggest priorities. Our team is upbeat, energetic, and enjoys keeping the office fun and lighthearted while still working hard and delivering great results. We want people to enjoy coming to work, feel supported by the people around them, and have opportunities to continue developing their careers.

I’m looking for someone who is confident, high-energy, and ready to contribute positively to our culture. If you enjoy being around motivated people, bring great energy to the workplace, and want an opportunity where you can grow alongside the agency, we’d love to meet you.

Role description

Matt Collier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.