Receptionist - State Farm Agent Team Member

Jenny Roberts - State Farm Agent; Navarre (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jenny Roberts - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries in a busy insurance office. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will engage with prospective and existing customers, explore insurance options, and provide excellent service while supporting the team with administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2024 and is a growing team of four who are focused on building a strong, team-first culture. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the kind of office I wanted to create.

I have a Bachelor of Science degree and was a college athlete, so competition and teamwork have always been a big part of my life. I have two kids and stay heavily involved in sports activities, which keeps our family active and connected.

We offer generous PTO, paid holidays, a flexible holiday schedule, and multiple bonus incentives. Our team can earn additional paid time off through performance, and we run regular competitions for cash and time-off rewards. We also provide a $150 monthly executive bonus that can be used toward retirement, health, or however the team member chooses. Work-life balance and recognition are important to us.

Our culture is very team-oriented. We win together. Everyone helps everyone, and customers always come first. We’re looking for someone who wants to be part of a close-knit team and who is motivated by collective success. You have to want to do well—not just for yourself, but for the entire office. If you’re self-motivated, competitive, and committed to putting the team and customers first, this could be a great place to grow your career.

ROLE DESCRIPTION:

Jenny Roberts - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.